Introduction
Liverpool Realty ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website liverpoolrealty.com.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name and email address, and demographic information that you voluntarily give to us when you submit forms on the site (e.g., the "Find a Property Expert" form or contact form).
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. We use minimal, privacy-focused analytics (Vercel Analytics) that do not use cookies to track individual users across sites.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your enquiries and customer service requests.
- Connect you with a local property professional (only when you explicitly request this via our lead forms).
- Analyze usage and trends to improve your experience with the Site.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
Third-Party Partners (Property Professionals)
If you submit a request to be connected with a property expert, we will share the details of your enquiry (including your contact information) with a carefully selected local estate agent, letting agent, or property professional so they can assist you. We will only do this with your explicit consent obtained at the point of submitting the form.
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: privacy@liverpoolrealty.com.